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Specialist was in the position to stroll me by means of my challenge and helped pinpoint exactly where the issue was occurring and advised me of an alternative so I could get my position finished. I so appreciated his aid and patience in walking me as a result of the several situations. He adopted up with data on my up coming techniques.

We're sorry to listen to about all these troubles you have skilled with both of those tech support and billing. You should send us A non-public information, and we’ll get the job done to get you the assistance and stick to-up necessary to resolve these concerns at the earliest opportunity.

I called Telus CS at 8.55AM Mountain time and they hanged up on me, indicating which i should get in touch with all through "standard office hrs". Is that this for genuine?

I still left Rogers to return to Telus since I considered during the promise of better service and truthful cure, but this expertise continues to be anything at all but.

I am requesting a transparent breakdown of my contract, such as all relevant savings, and a good resolution to the issues I’ve knowledgeable. Furthermore, I inquire that somebody evaluation telus billing support the call recordings to comprehend the lousy therapy I obtained from various brokers.

after the agent overview my account he claimed i can't provide you with a offer or credits such as you have now with your exiting account, so i just gave up and hangup the mobile phone.

I happen to be contacting and calling Telus and experienced a chat Along with the AI that didn't feel to comprehend what I had been inquiring.

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Auto-propose aids you immediately slim down your search results by suggesting achievable matches when you variety.

Vehicle-recommend assists you speedily slim down your search results by suggesting achievable matches while you type.

@Oleginza Wrote: I called Telus CS at eight.55AM Mountain time and they hanged up on me, saying which i have to connect with throughout "normal office hrs". Is that this for genuine?

The TV signal has actually been dropped considering that Friday, September twenty seventh as well as technician who showed up yesterday,  September thirtieth could not fix the problem right after transforming the TV cable box and cable. I had been educated that the Internet Modem should be transformed far too, but he didn't have it.

I'd some small challenges but I had Totally no idea how to repair them. Then, my co-employee advised me of your service. Your personnel have been really patient and practical! As a result of all of these!

I’ve hardly ever employed this type of service prior to, but it was uncomplicated and very valuable. I realized that my situation was about to damage my whole holiday getaway, and you simply actually saved me.